Yukon Software takes your security and privacy seriously. That includes visiting our website. Below is how we deal with that.
Personal data are all data that can be traced back to a person. We receive this information when you visit our website, fill in the resume form, send files or messages.
When you sign up for one of our services, we ask you to provide personal information. Exact details are used per field in the processor agreement. This data is used to perform an efficient conversation with you. The data is stored on secure servers of Yukon Software or those of a third party. We will not combine this information with other personal information we have.
When you send an e-mail or other messages to us, we may retain those messages. Sometimes, we ask you for your personal details that are relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of Yukon Software or those of a third party. We will not combine this information with other personal information we have unless you have explicitly given permission.
A cookie or a script (further: cookie) is a small file that is placed on your computer during your visit to our website. This file stores data such as preferences or visitor information. No personal information such as an e-mail address is stored in the cookie. Cookies can therefore not be used for e-mail and marketing campaigns.
We measure the visit and use of our website. This enables us to make the structure, navigation, and content of the website user-friendly. These cookies Yukon Software uses for:
In addition, cookies are useful for the website to function optimally. These cookies Yukon Software uses for:
In the future, we can use first-party or third-party cookies and web beacons to deliver content, including relevant information tailored to the interest of visitors, on our websites or on third-party websites. This includes the use of technologies that help us understand the usefulness of the advertisements and their content. Most browsers can be set so that cookies are not accepted or that a message appears before a cookie is placed. If you do not accept cookies, you can still visit the website, but it is possible that certain services or elements of the website or service do not function optimally.
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being placed. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.
On our website, we show videos and other content that you can promote and share via a button via social networks. For the performance of these buttons, social media companies, such as LinkedIn, Facebook, Instagram, place cookies so that they can recognize you when you are logged into that social network. They also collect data about the page you share. For more information about the data that social media companies collect, we refer to the privacy statements of these companies. These statements may change regularly.
To view how anonymized visitors use our website, we also use Hotjar with such a privacy-friendly set of institutions. They claim GDPR compatibility with this. This tool registers mouse clicks, mouse movements and scrolling behavior of visitors on our website. Hotjar collects information about visited pages, the browser that a user uses and the type of device and operating system used. We use this information to improve our website.
We offer all visitors the opportunity to view, change, or delete all personal information that is provided to us at the moment. As a data subject, you have a number of rights. This concerns the right of inspection, correction, oblivion, data portability and the limitation of processing. It is possible to gain free insight into the personal data processed by Yukon Software and to have this data modified or removed if required if there are no grounds that impede this. Just send an e-mail or a written request to the aforementioned address. Yukon Software will respond within 14 days. To ensure that the request is done by you, we can ask you to enclose a copy of a valid passport, driver’s license or any other proof of identity. Data that is necessary to provide the payment service or to meet legal obligations cannot be adjusted by Yukon Software. You can unsubscribe from Yukon Software services via an e-mail. Current payment transactions will of course still be settled.
When processing personal data and its services, Yukon Software can call in group companies, cooperating partners and possible processors. Personal data are not provided to third parties without permission, unless this is an obligation by virtue of law or regulation, or is necessary for the interest of preventing, detecting or prosecuting criminal offenses, such as malpractice, deception or fraud.
Yukon Software uses Google Analytics to provide insight into visitor traffic. For this, we have concluded a signed agreement with Google. We do not perform analyses on an individual level, we anonymize IP addresses by masking the last octet. We have disabled data sharing and we do not use other Google services in combination with Google Analytics cookies
Yukon Software uses Hotjar to provide insight into visitor traffic on a web page. Especially with our new website design, it is essential to know along which route visitors find their way best. For this, we have signed a processing contract with Hotjar. We do not analyze at an identifiable personal level, Hotjar anonymizes traffic and masks fields.
If you have given permission for this, we may use your personal data for promotional activities and personal offers from Yukon Software, group companies, cooperating partners and/or selected third parties. Withdrawing your permission to receive commercial messages can be done via your personal account or via a message to us.
Yukon Software ensures that personal data are treated confidentially and carefully. Personal data are stored in secure databases that are only accessible to employees of Yukon Software, or employees supervised by us. We endeavor to (secure) these systems against loss and/or unlawful use of data.
To comply with legal requirements, we keep your data. We store transaction and account data for up to 7 years. The terms apply from your last login.
You may not agree with the treatment of your personal data. If we cannot reach an agreement, you can submit a complaint to Yukon Software via form or by mail.